LEGAL REFERENCE

9tut par aapki nigranee aur surkshit rakhte hain

Hamari privacy policy saaf hai. Jab aap account kholte ho ya JazzCash, Easypaisa, SadaPay aur Raast se withdraw karte ho, aapka talumaat sirf hamari zaroorat ke liye rakhte...

Account aur deposit mehmaanWithdrawal ke liye sirf zaroori dataEncrypted transactions hamesha
Lobby explore karen Read FAQ
9tut 9tut par aapki nigranee aur surkshit rakhte hain

Hamara privacy posture Pakistan mein

9tut Pakistan ke supported ilaqon mein kaam karta hai aur jahan local qanoon ijazat deta hai wahan aap khel sakte ho. Aapka account data hamari servers par encrypted rehta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise bhejte ho, wo transaction bank-level security se hote hain aur hamari system sirf transaction ID record rakhta hai, poore details nahi. Aapka name,

phone number aur banking info ke liye alag secure vault mein rehta hai. Hamari team kisi bhi tarah keval aapke khel ka record dekh sakte hain, poore financial history nahi.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ Kریں

Agar privacy ke baare mein sawaal ho

Email Support Support ke liye hamara email address ka use...
Live Chat Hamari live chat hamari website par chalti hai...
Account Settings Aapka dashboard mein ek section hai jo 'Privacy...
HAMARI JIMMEDARI

Kyun aapka data hamari nazar mein qeemti hai

Encryption Standard

Hamari poori site SSL encryption use karti hai. Iska matlab jab aap apna password ya banking detail bhejte ho, wo encrypted tunnel se jaata hai, sirf hamara server padh sakta hai.

Limited Storage

Hamari policy ke mutabiq, aapka personal data sirf tab tak rakhte hain jab tak aapka account active hai. Agar aap account close karte ho to baqqaya data alag compliance logs mein rehta hai, lekin aapke live profile se hata dete hain.

No Third-Party Selling

Hamara naam-o-nishan nahi bikta. Hamari team ne kabhi aapka email ya phone number kisi marketing company ko nahi becha. Agar koi offer aata hai wo sirf 9tut ke taraf se hota hai.

Payment Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke liye hamara gateway apne separate token use karte hain. Hamari lobby ko aapka banking password nahi pata aur na janane ke zaroori hai.

Annual Audit Log

Hamara team har saal apne data handling practices ko check karte hain. Agar koi breach ya mishap ho to aapko email se notify karte hain, legal requirement ke mutabiq.

Withdrawal Verification

Jab aap paise nikalna chahte ho, hamara system aapka account holder ka name, phone aur linked account ko verify karta hai. Ye step hamara aapke paise ko choron se bachata hai.

Hamara privacy approach alag kyun hai

Single-Country Focus
Hamari poori privacy policy Pakistan ke rules aur local payment systems ke paas likhi gayi hai. Multi-country policy nahi, jisse hamara rule saaf hai.
Account Closure Clarity
Jab aap account band karte ho, hamara data retention 90 din tak chalta hai phir sab kuch anonymize ho jaata hai. Ye clear timeline mein likha hai.
Local Payment Transparency
JazzCash, Easypaisa, SadaPay aur Raast ke liye hamara handling separate explain kiya hua hai. Koi generic 'payment partners' likha nahi, poore details mein likha hai.
No Behavioral Tracking Ads
Hamara website par sirf basic analytics likha hai. Hamara team aapke behavior ko pixel se na toh track karte hain na kisi third-party ad network ko bhejte hain.
Language in Roman Urdu
Ye policy Roman Urdu mein likhi hai taaki aap apna zaban mein padh saken. Sirf English sey na likha hai, jo samajhne mein mushkil hota.
Direct Support Line
Agar kisi bhi data issue ka sawaal ho to hamari team se seedha pooch sakte ho, kisi chatbot se nahi. Aapka concern directly hamare senior staff tak jaata hai.
No Cookie Selling
Hamara analytics provider sirf anonymous session data dekh sakta hai. Aapka identity cookies mein save nahi hote aur na bechte hain.
POLICY KA LAYOUT

Jahan aap apna data access control kar sakte ho

Account Dashboard Privacy Tab Aapke 9tut account mein ek section mein Profile Settings likha...
Download Your Data Hamari policy aapko right deta hai apna poora account history...
Cookie Management Jab pehli baar 9tut visit karte ho, ek banner aata...
Email Preference Center Agar hamara email paisa aata hai to usmein unsubscribe link...
Two-Factor Security Aapka account ko 2FA se protect kar sakte ho. Ye...
Account Deletion Request Agar hamesha ke liye account band karna hai to Settings...

Hamara privacy policy ke baare mein poocho

Hamara team aapka phone aur email sirf account recovery, withdrawal verification aur legal notification ke liye use karta hai. Koi marketing spam ya third-party bechne ke liye nahi. JazzCash, Easypaisa, SadaPay aur Raast se linking ke waqt phone zaroori hota hai verification ke liye.

Bilkul. JazzCash, Easypaisa, SadaPay aur Raast ke through jo transaction hote hain wo bank-level SSL encryption se protected hote hain. Hamari lobby ko aapka banking password nahi pata. Sirf transaction ID hamara system mein save hota hai.

Jab aap account delete request karte ho, 90 din tak hamara data anonymize hone ke liye baqi rehta hai. Compliance ke liye ye timeline zaroori hai. 90 din baad aapka naam, email, phone sab kuch delete ho jaata hai.

Haan, hamara withdrawal process mein pehle aapka account holder name, phone aur linked bank account check hote hain. Ye step aapke paise ko choron se bachata hai. JazzCash, Easypaisa, SadaPay aur Raast ke liye extra verification layer hota hai.

Bilkul. Agar kisi bhi tarah aapka data compromise hote, hamara legal team aapko email se within 24 ghante mein notify karta hai. Hamara privacy policy mein liability aur next steps likhe hote hain.

Nahi. Hamara site par sirf basic Google Analytics likha hai jo sirf session count aur page views dekh sakta hai. Aapka behavioral data na track hota hai na kisi ad network ko bhejta hai. Cookies sirf site function ke liye hote hain.

Account Settings mein 'Download Your Data' button likha hai. Wahan click karne se aapka poora account history, transactions aur profile CSV file mein aa jaata hai. Ye request 7 din mein ready ho jaata hai.